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Privacy Policy

Last Updated: February 15, 2026

1. Introduction

Welcome to PageX ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI search optimization service for Shopify stores.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Install our Shopify app
  • Contact customer support
  • Subscribe to our newsletter
  • Fill out forms on our website

This information may include:

  • Name and contact information (email address, phone number)
  • Shopify store URL and store information
  • Billing and payment information
  • Communication preferences

2.2 Automatically Collected Information

When you use PageX, we automatically collect certain information:

  • Store page content and metadata (for optimization purposes)
  • Browser type and version
  • Device information
  • Usage data and analytics
  • AI visibility and optimization performance metrics

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI search optimization service
  • Process your transactions and manage your subscription
  • Send you technical notices and support messages
  • Respond to your inquiries and provide customer support
  • Improve and optimize our service
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Store Content Data

PageX analyzes your publicly available store content to optimize it for AI search engines. We do NOT access or store personally identifiable information from your store visitors. All optimization is performed on your store content, not on visitor data.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • Shopify: As required for app functionality and in accordance with Shopify's terms
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (SSL/TLS)
  • Encryption at rest for sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication
  • Secure data centers with 24/7 monitoring

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain information as required by law or for legitimate business purposes (e.g., preventing fraud, resolving disputes).

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-out: Opt out of marketing communications
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at privacy@pagex.to

9. GDPR Compliance

If you are in the European Economic Area (EEA), PageX complies with GDPR requirements. We process your data based on the following legal grounds:

  • Contract performance (to provide our services)
  • Legitimate interests (to improve our services)
  • Legal obligations (to comply with laws)
  • Consent (where required)

10. CCPA Compliance

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt-out of sales (note: we do not sell personal information).

11. Cookies and Tracking

PageX uses minimal cookies for essential functionality (authentication, session management). We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.

12. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Continued use of PageX after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@pagex.to
Location: San Francisco, CA (Remote-first)