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Frequently Asked Questions
Find answers to common questions about SuperGEO
How do I install SuperGEO on my Shopify store?▼
Installing SuperGEO is simple. Visit the Shopify App Store, search for SuperGEO, and click "Add app". Follow the on-screen instructions to complete the installation. The entire process takes less than 2 minutes.
How accurate is the geolocation detection?▼
SuperGEO uses industry-leading IP geolocation databases with 99.9% accuracy at the country level and 95%+ accuracy at the city level. Our databases are updated daily to ensure maximum accuracy.
Will redirects affect my SEO?▼
No. SuperGEO uses server-side redirects (302 temporary redirects by default) which are SEO-friendly. Search engines crawl your original pages, while real visitors are redirected based on their location.
Can I test redirects before going live?▼
Yes! SuperGEO includes a built-in testing tool that allows you to preview redirects from any country without changing your actual settings. You can also use preview mode to test with your team.
What happens if a visitor uses a VPN?▼
SuperGEO detects the VPN exit server location and redirects accordingly. We also offer VPN detection that can optionally bypass redirects for known VPN IP addresses.
Do I need technical skills to use SuperGEO?▼
Not at all! SuperGEO features a visual rule builder that requires zero coding. Our intuitive interface makes it easy for anyone to create complex redirect rules in minutes.
Can I restrict access to specific countries?▼
Yes. You can create country restrictions with custom block messages, whitelist/blacklist modes, and fallback URLs. This is perfect for compliance or inventory management.
Is there a limit on the number of redirects?▼
The Free plan includes 500 redirects per month. Pro and Enterprise plans offer unlimited redirects to handle stores of any size.