Terms and Conditions

Last Updated: January 1, 2025

1. Agreement to Terms

By accessing or using SuperGEO ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SuperGEO provides geolocation-based redirect and restriction services for Shopify stores. The Service allows merchants to redirect visitors based on their geographic location, create country-specific experiences, and manage access restrictions.

3. Eligibility

To use SuperGEO, you must:

  • Be at least 18 years old
  • Have a valid Shopify store
  • Provide accurate and complete registration information
  • Comply with all applicable laws and regulations

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized access or security breach.

5. Subscription and Billing

5.1 Subscription Plans

SuperGEO offers Free, Pro, and Enterprise subscription plans. Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.

5.2 Free Trial

We offer a 7-day free trial for Pro plans. No credit card is required to start your trial. After the trial period, you will be automatically moved to the Free plan unless you subscribe to a paid plan.

5.3 Payment

Payment is processed through Shopify's billing system or our third-party payment processors. You authorize us to charge your payment method for all applicable fees.

5.4 Refunds

We offer a 30-day money-back guarantee on all paid plans. To request a refund, contact support@supergeo.app within 30 days of your initial payment.

5.5 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months or unused portions of your subscription.

6. Acceptable Use Policy

You agree NOT to use SuperGEO to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Engage in fraudulent activities
  • Harass, abuse, or harm others
  • Overload or interfere with our infrastructure
  • Circumvent security measures
  • Create false or misleading redirects

7. Service Availability and Modifications

We strive to provide 99.9% uptime but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice. We may also update these Terms periodically.

8. Data and Privacy

Your use of SuperGEO is governed by our Privacy Policy. We collect and process data as described in the Privacy Policy. You are responsible for complying with privacy laws applicable to your store and customers.

9. Intellectual Property

SuperGEO and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

10. User Content

You retain all rights to content you submit through SuperGEO (redirect rules, configurations, etc.). By using the Service, you grant us a license to use, store, and process your content solely to provide the Service.

11. Third-Party Services

SuperGEO integrates with Shopify and may integrate with other third-party services. Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

15. Termination

We may terminate or suspend your account immediately, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in San Francisco, California, except that either party may seek injunctive relief in court.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SuperGEO regarding the Service.

19. Contact Information

For questions about these Terms, contact us at:

Email: legal@supergeo.app
Address: 123 Market Street, San Francisco, CA 94103
Phone: +1 (555) 123-4567