FAQ
Questions people ask before they message us.
Short answers on what we do, what it costs, how to move over, and your data. If your question is not here, send it on WhatsApp.
What you get, and what it costs
What do you do for my business?
Your books, every month. GST returns. TDS payments and returns. Payroll, with payslips and the tax certificates your staff need. A one-page report every month on how the business is doing. Your business income tax return. ROC filings if you have a company or an LLP. And routine notices. We work as your finance team. One fixed fee a month covers all of it except payroll and MIS reports, which are quoted separately.
Are you a CA?
PageX is an accounting firm. Our software does the routine work. Our team checks every filing before you approve it.
What does it cost?
One fixed fee every month. It depends on your turnover, your business type and how much work there is. Message us and you get the number in the first conversation. There is no charge for each filing, and your yearly income tax return is part of the same fee.
What is not included in the fee?
Payroll, and MIS reports beyond the one-page monthly report. Both are quoted separately, before they start. Government fees, your digital signature, and the yearly audit where your business needs one. The auditor charges their own fee, and you see it separately. Old years that need cleaning are quoted separately, and so is due diligence for a fundraise, a loan or a sale. We tell you all of this before you start, never after.
What happens if a filing is late?
If it is late because of us, that month is free, and we pay the late fee our delay caused. If it is late because papers or your approval came after the agreed cut-off, we tell you before the date. In writing, not at year end. Your Drive folder holds a calendar that shows every date and where it stands. The cut-offs and the limit on what we pay are in your engagement letter.
Is GST charged on your fee?
Yes. Our invoice shows it. If your business is registered under normal GST, you claim that GST back like on any other bill. So the real cost to you is the fee without the GST on it. A business on the composition scheme for small dealers cannot claim it.
Do you do payroll?
Yes. Payroll is quoted separately, on top of the monthly fee, and agreed in writing before the first payroll run. It covers salaries, payslips and TDS on salary. It also covers PF and ESI where they apply, and professional tax in the states that charge it. Your staff get Form 16, the yearly tax certificate they need for their own return.
Do you give monthly reports?
Yes. Every month you get a one-page report on how the business is doing. It covers your profit and loss, your cash position, money owed to you and by you, and where your GST and TDS stand. It is part of your monthly fee. Reports beyond that page, like budget against actual or margin by product, are quoted separately.
Do you handle audits and due diligence?
Yes. We prepare the schedules and manage the process for you. The report is signed by an independent CA, as the law requires for an audit. Audit work and due diligence are both quoted before any work starts, and the auditor's fee is separate.
I am in Mumbai, Bangalore or another city. Can you do my accounts?
Yes. Our office is in Gurugram, and we take on businesses anywhere in India. The work happens by email, a shared Drive folder or straight from your software. Where you are does not change anything.
How it works
What do I have to do every month?
Send your bills and your bank statement by email, WhatsApp or a shared Drive folder. Answer when we ask what a payment was for. Approve each return before we file it. That is all you do.
Do I have to use WhatsApp?
No. Send bills by email, put them in a shared Drive folder, or let us connect straight to your software. Most owners find it the easiest way, but you do not have to use it.
Which accounting software do you work with?
Tally, Zoho Books, Busy, QuickBooks, Vyapar, Excel, your ERP or your own system. We take your data as it is. You do not have to change software or enter anything twice.
I use Tally. Do I have to change?
No. Keep Tally, Zoho, Excel or a paper book. We work with your data as it is. You do not move anything.
Who files my returns, you or me?
We prepare the return and send it to you. You approve it with your OTP or digital signature. Then it is filed. A company uses a digital signature. Others use an OTP or a digital signature, and we tell you which one before the first filing.
Kitna tax banega? Will you tell me before the date?
Yes. Before every due date, we tell you the amount. GST every month. TDS every month. Advance tax before each date. Most businesses pay advance tax four times a year. On the simple scheme for small businesses it is one payment.
How fast do you reply?
Send us a message on a working day and a person replies the same day. You should never have to remind us about a date. If you find yourself doing it, tell us.
How do I know what has been filed?
Every receipt and report goes into your Drive folder the day it happens. Ask any time and you get the position. Every change to your books is recorded, with what changed and when.
What if I send a bill three months late?
We record it the day it reaches us. If the return for that month is already filed, the correction goes into the next one. GST credit on an old purchase bill can still be claimed until the November after that financial year ends. If a late fee comes from something that reached us late, we tell you the same day, and we do not pay that one.
Moving to PageX
I already have a CA. Is switching a lot of work?
Most of the work is ours. You do not have to tell your current CA anything until you are ready. We need three things: your GST login, your last filed returns, and your books as they are today.
How do I tell my current CA?
Two lines are enough. 'I am moving my accounts to another firm from next month. Please send my last filed returns and my current books.' Send it by email or by message. We handle the rest.
My old CA has my GST login. What do I do?
Your logins belong to you. We help you change the email and phone on the GST and tax portals to your own. From then on, every login stays with you.
What happens to my old years?
They stay as they are. We start from the month you join. If you want old years cleaned up, we look at what is needed and quote it once, before any work starts.
What about the months already gone in this financial year?
We take the position from your last filed return and carry on from there. On the first call you learn whether anything from earlier in the year needs a closer look before year end.
How long does it take to start?
One call and about 30 minutes of your time. After that you send bills any way you like and approve filings when we send them. There is nothing else to set up.
When can we start?
From the start of next month is normal. A clean month boundary makes the first set of books simpler. Starting mid-month is possible if you need it.
Can I leave whenever I want?
Yes. No lock-in and no notice period. Your Drive folder holds every filing, receipt and report we made, and it stays yours.
The software, and your data
What does the software do?
It reads the bills you send, records the entries, and matches your books to your bank statement. It checks your purchase bills against what your suppliers filed, and it drafts the returns. It does the repeat work that takes a person hours. Our team checks the result before you see it.
Is a real person involved, or only software?
Both. Our team reviews every return before it is filed. You approve every filing. Nikhil Goyal, who runs PageX, works on the accounts too. We work as your finance team, every month.
What if the software makes a mistake?
It is built to stop and ask, not to guess. On our own test books it stopped on a ₹424 gap between two figures and asked a person to check before filing. Our team checks every return as well, before you see it.
Is my data safe?
Your documents live in a Google Drive folder you own. Your portal logins stay with you. We do not sell or share your data, and your documents are not used to train AI models. If you do not want to send a document by message, put it in the Drive folder.
Who can see my accounts?
The people doing your work: the accountant on your file and the reviewer who checks it. Nobody else. When someone is added to your account, you are told who and why.
Three of these have a page of their own:what it costs,what happens to your data, andwhat a new company owes in year one.
Next step
Still have a question?
Send it on WhatsApp. A person replies the same working day. Asking costs nothing and you are not signing up for anything.
Or fill in the short form and we reply the same way.
We reply the same working day. A real answer, not a calendar link.