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Questions

The questions we actually get asked.

These are the questions from real conversations, in the order they usually come up. If yours is not here, send it on WhatsApp and you will get a straight answer the same day.

What you get

What exactly do you do?

Bookkeeping every month, GST returns, TDS challans and returns, the annual income tax return for your business, ROC filings if you are a company or an LLP, and routine notices. One fixed fee every month, with nothing charged separately per filing.

What does it cost?

One fixed fee every month, set according to the size of your business. We do not publish the number, because the right answer depends on your turnover, your structure and how much is actually involved. Ask on WhatsApp and we will tell you in the first conversation. There is no per-filing charge and no separate bill at the end of the year.

What is not covered by the monthly fee?

Four things, and we say them at the start rather than at the end. Government filing fees, which go to the government and not to us. Your digital signature, which you buy once and which stays yours. The statutory audit fee, if your business needs an audit, because the law requires your auditor to be a different firm from the one doing your books. And cleaning up earlier years, which we look at and quote separately if you want it done.

Do you work with businesses outside Delhi NCR?

Yes. The work happens on WhatsApp and in a shared Drive folder, so where you are does not change anything. We work with businesses across India.

How it works

Do I have to buy or learn any software?

No. You send bills on WhatsApp, and your reports and filings land in a Google Drive folder we share with you. There is no dashboard, no portal, no login and no password to remember. This is a deliberate choice, not a missing feature.

I use Tally. Do I have to move off it?

No. Keep using it. We work with your existing data and you do not migrate anything. The same applies to Zoho, to Excel, and to a paper book. We take your records as they are.

Who actually files my returns?

We prepare the return and send it to you. You authorise the filing, with your digital signature if you are a company or an LLP, or with an OTP otherwise. That authorisation is a legal requirement, and it means nothing is ever filed without you seeing it first.

How fast do you reply?

Ask a question on WhatsApp and you get an answer the same day. You should not have to remind us about anything, and if you find yourself doing it, tell us.

How do I know what has been filed?

Every filing, receipt and report goes into your Drive folder as it happens. Ask us on WhatsApp at any point and we will tell you where things stand. Every change made to your books is recorded with what changed, when, and why.

Changing over

I already have an accountant. Is changing a hassle?

Most of the work of changing is ours, not yours. You do not have to tell your current accountant anything until you are ready, and nothing about starting requires an awkward conversation this week. We need three things: your GST login, your last filed returns, and your books as they are today.

What happens to my old years?

They stay exactly where they are. We start from the month you join. If you want earlier years cleaned up, we look at what is needed and quote it once, separately.

How long does setting up take?

One call and about thirty minutes of your time. After that you send bills on WhatsApp and approve filings when we send them. There is nothing else for you to do.

When can we start?

Next month is normal. Mid-month starts are possible but a clean month boundary makes the first set of books simpler, and it costs you nothing to wait a few days for it.

The AI part

What does the AI actually do?

It reads the bills you send, records the entries, matches your books against your bank statement, checks your purchase bills against what your suppliers filed, and prepares the returns. It does the repetitive work that takes a person hours and that gets skipped when a person is busy. A person checks the result before anything reaches you.

Is a human involved at all?

Yes, at every point that matters. The work is reviewed before it is sent to you, and you approve every filing before it goes. We are an accounting firm that runs on AI, not software you have been left to operate.

What if the AI gets something wrong?

It is checked before it reaches you, and the checking is the part we take seriously. The system is built to flag what it is unsure about instead of guessing quietly. In a test run over a set of sample books, the draft return came back with a note attached asking a person to verify a ₹424 gap between two figures before filing. That is the behaviour we want and it is the reason a person reviews the work.

Is my data safe?

Your documents live in a Google Drive folder you can see, and your books are held in a database we control. We do not sell or share your data. If you would rather not send a particular document on WhatsApp, put it in the Drive folder instead, and for anything sensitive we would prefer you did.

Next step

Still have a question?

Send it on WhatsApp. You will get a straight answer the same day, and there is no obligation attached to asking.

Nikhil Goyal+91 99119 64686nikhil@pagex.to

If it is not the right time, tell us that too. A clear no is a useful answer.